Perry's Blog

I first stumbled across Dialogue Mapping some time ago when investigating mapping in general, but never got around to any real reading or investigation although I did install Compendium (and struggle a little to get any meaning into my maps. Hint: Don't skip reading the book [instructions]).

But recently after reading an article on Dialogue Mapping I decided that not only would it be beneficial to my current place of employment, but it may also be a neat carrier move to learn Dialogue Mapping.

So I have purchased the book, and intend to work my way through it:
Dialogue Mapping: Building Shared Understanding of Wicked Problems by Jeff Conklin

This book has a great pedigree, and I'm very interested in adding these skills to my set...

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I'm not even through the preface yet, but my favourite quote so far is:

Here's the recipe for dialogue mapping: you combine equal measures of shared display, argumentation scheme, and active listening. The shared display is familiar equipment in the modern organization [projector]... The argumentation scheme is probably less familiar, the particular scheme used in dialogue mapping is IBIS... Active Listening it the skill component of the approach ... that engages the meeting participants in the collaborative process of building a diagram.